All orders that are placed through this site will automatically send a confirmation e-mail to the customer. Reasons for not receiving this e-mail: invalid e-mail address, customer not completing the check out portion of the check-out process, declined or inactive credit card.
- All issues are very easy to correct, if for any reason you feel there was an error on your order or you did not receive a confirmation e-mail; please contact customer service immediately.
- A tracking e-mail will be sent when your order ships. Sometimes a tracking e-mail may get sent to your spam or junk mail, so it is always a good idea to check these areas if you cannot find your tracking email. These e-mails are sent directly from UPS, Fed Ex, USPS email services.